Non-Refundable Policy for Video Purchases, Consultations, and Donations

This policy applies to all purchases of video content, consultations, and donations made through Takesta Ministries.

Video Purchases:

• All video purchases are final and non-refundable once access to the video content is granted. This includes individual rentals, purchases, and subscriptions.
• We do not offer refunds for technical issues with playback or compatibility, unless we are unable to resolve the issue within a reasonable timeframe.
• If you are unsatisfied with the content of a video, we encourage you to contact us through our support team Via email, takestatribalministries@protonmail.com, to discuss any concerns and seek alternate solutions.

Consultations:

• Consultations are scheduled and booked in advance, and cancellation within 24 hours of the scheduled time will result in a full refund.
• Cancellations made more than 24 hours in advance will receive a refund, minus a 25% administrative fee.
• No refunds will be issued for no-shows or late arrivals.
• Consultations are considered completed once the scheduled time has elapsed, regardless of the amount of time used.

Donations:

• All donations are final and non-refundable. Your donation directly supports our cause or mission, and we are grateful for your contribution.
• If you encounter a technical issue with making a donation, please contact us via email at Takestatribalministries@protonmail.com, and we will be happy to assist you.

Exceptions:

• In rare cases, we may consider refunding a purchase at our own discretion, such as for cases of duplicate purchases or technical issues that we are unable to resolve.

Transparency:

• We believe in transparency and fairness. We clearly communicate our non-refundable policy on all product pages, consultation booking pages, and donation forms.
• We encourage you to carefully review this policy before making any purchases.

Contact:

• If you have any questions or concerns about this policy, please feel free to contact us via email at Takestatribalministries@protonmail.com

Non-Refundable Policy for Digital Products

1. Introduction:

This policy outlines the terms and conditions under which refunds are granted for digital products purchased through [Your Business Name]. Please read this policy carefully before making any purchases.

2. Non-Refundable Products:

All digital products purchased through Takesta Ministries are non-refundable and non-exchangeable. This includes, but is not limited to:

• E-books, templates, and other downloadable files: Once downloaded, these products cannot be returned or exchanged.
• Software applications and plugins: Access to these products is granted immediately upon purchase, and refunds cannot be issued after activation.
• Online courses and workshops: All access to course materials and recordings starts immediately upon purchase, and refunds cannot be issued after enrollment.
• Streaming services and subscriptions: Access to these services begins immediately upon purchase, and refunds cannot be issued after the initial billing period.

3. Reasons for Non-Refundability:

Digital products are considered "used" once downloaded or accessed. As such, they cannot be returned in the same way as physical products. Additionally, the ease of copying and distributing digital products makes refunds impractical and difficult to manage.

4. Exceptions:

In rare cases, we may consider issuing a refund at our own discretion. This may be granted in the following situations:

• Technical issues: If a downloaded product is defective or unusable due to technical issues on our end, we may offer a full refund or a replacement product.
• Misrepresentation: If a product description is inaccurate or misleading, we may offer a full refund.
• Fraudulent purchases: If your purchase was made fraudulently, we will investigate and issue a full refund if necessary.

5. Claiming a Refund:

To request a refund under one of the exceptions listed above, please contact us within 30 days of your purchase and provide a detailed explanation of the reason for your request. We will review your claim and respond within 7 business days.

6. Disclaimer:

This policy is subject to change at any time without prior notice. You are responsible for reviewing this policy regularly for updates.

7. Contact:

If you have any questions about this policy, please contact us at Takestatribalministries@protonmail.com

Refundable Policy for All Physical Products

Our Commitment: We want you to be completely satisfied with your purchase. If you are not happy with a physical product you have purchased from us, you may return it for a full refund, subject to the conditions outlined below.

Return Eligibility:

• Return Window: You must initiate a return within 7 business days of receiving your order.
• Product Condition: To receive a full refund, the product must be returned in its original packaging, undamaged, and with all accessories and documentation included. Any product showing signs of use or wear and tear may not be eligible for return at all.
• Excluded Items: The following items are not eligible for refund unless they are defective:
  • Holy Moon Oil
  • Folgulrite Amulets
  • Items purchased during clearance sales or with promotional discounts

Return Process:

1. Initiate a Return: To initiate a return, please contact us through Email Takestatribalministries@protonmail.com and provide your order number and the reason for return.
2. Return Authorization: We will issue you a return authorization number (RAN) and instructions for returning the product.
3. Return Shipping: You are responsible for the cost of returning the product unless the product is defective. We recommend using a traceable shipping method with insurance.
4. Refunds: Once we receive and inspect the returned product, we will issue a full refund for the purchase price (less any applicable shipping fees) to your original payment method within 7  business days.

Additional Information:

• We reserve the right to refuse a refund if the return conditions are not met.
• Please note that shipping charges are non-refundable unless the product is defective.
• For your protection, we recommend insuring all returned items.
• We cannot accept returns for products purchased from other retailers or unauthorized sellers.

By making a purchase from us, you agree to the terms and conditions of this Refundable Policy.